What information do we collect? – You may choose to visit our site anonymously; however, when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form, we collect pertinent information. You may be asked to enter your name, e-mail address, mailing address, phone number or payment information depending on how you are using the site.
What do we use your information for? – We may use the information we collect to:
• Personalize your experience
• Respond better to your individual needs
• Improve our website based on user information and feedback
• Improve customer service
• Administer a contest, promotion, survey or other site feature
• Send periodic emails
How do we protect your information? – The information we obtain from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may use your provided email address to send you information and updates pertaining to your order, occasional company news or updates, and related product or service information. However, you have the choice to opt out of receiving future emails by following the detailed unsubscribe instructions located at the bottom of each email. We implement a wide array of security measures to ensure and maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential. We do not store any personal financial information on our servers after a transaction.
Do we release any information to outside parties? – We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This excludes trusted third parties who assist us in operating our website, conducting our business as long as those parties agree to keep this information confidential. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. When we believe release is appropriate in order to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves and others, we may also release your information.
Third party links – At our discretion, we may include or offer occasional third party products or services on our website. These third party sites have separate and independent privacy policies; therefore, we do not assume any responsibility or liability for the content and activities of these linked sites. Because we seek to protect the integrity of our site, we do welcome any feedback about these other sites.
Make An Appointment
We have a New Address! We are conveniently located at 1835 New Bridge Road, Mineral, VA 23117. To make an appointment click the button below or Call (540) 894-4572. At Lake Anna Veterinary Hospital, you can will be greeted by a courteous receptionist, clean exam rooms, friendly doctors, and caring technicians. We appreciate the role we get to play in your pet’s health care.